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Your garage door opener is equipped with an integrated receiver logic board that "talks" to your hand-held remote controls wirelessly, whereas your wall-mounted door control panel is hard-wired. The hand-held remote controls and wired door control operate independently, so it is not uncommon for one device to work while the other does not. If all remotes are working intermittently, or stop working there may be interference. The Multi-Function Door Control Panel includes a lock button. With this feature the indicator light behind the push bar will flash when the lock switch is turned on and when you press the remote control the light bulb on the opener will flash two times. With the lock button activated, the receiver logic board will NOT accept signals from the remote control. The door will, however, open and close by activating the push bar, key switch or Keyless Entry System.
I didn't find the right solution from the internet. References: - http://support.chamberlain.com/articles/How_To/The-button-on-the-wall-works-so-why-won-t-my-remote-control-work-1484145519289/?l=en_US&c=Brand%3AChamberlain&fs=Search&pn=1 - Branding Motion Graphics video